PRIVACY POLICY

Purpose of This Privacy Notice

This privacy notice aims to give you information on how we collect and process your personal data through your use of novacorepvp.com (referred to as "this website"), including any data you may provide through this website when you purchase a product or service. Checkout and payment processing is handled by Tebex Limited via the Tebex platform.

This website is not intended for children and we do not knowingly collect data relating to children. We realise and understand that children and young people may visit this website, or otherwise interact with us and our commercial partners. It is our policy to encourage all minors to consult with their parents or legal guardian before submitting any content or information to us, our commercial partners or other third parties.

Controller

NovaCore PvP is responsible for the collection and use of your personal data on this website (collectively referred to as "NovaCore", "we", "us" or "our" in this privacy notice). Payment data is processed by our partner, Tebex Limited.

Contact Details

If you have any questions about this privacy notice or wish to exercise your data rights, please contact us through our Discord server by opening a support ticket.

Third-Party Links

This website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements.

Personal data, or personal information, means any information about an individual from which that person can be identified. We may collect, use, store and transfer different kinds of personal data about you:

• Identity Data – first name, last name, username or similar identifier
• Contact Data – billing address, delivery address, email address and telephone numbers
• Financial Data – bank account and payment card details
• Transaction Data – details about payments to and from you and other details of products and services you have purchased
• Technical Data – IP address, login data, browser type and version, time zone setting and location, operating system and platform
• Profile Data – username and password, purchases or orders made by you, and account preferences
• Usage Data – information about how you use our website, products and services
• Marketing and Communications Data – your preferences in receiving marketing from us and our third parties

We also collect, use and share Aggregated Data such as statistical or demographic data for any purpose. Aggregated Data may be derived from your personal data but is not considered personal data in law as this data does not directly or indirectly reveal your identity.

We do not collect any Special Categories of Personal Data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data).

We use different methods to collect data from and about you including through:

• Direct interactions – You may give us your Identity and Contact Data by filling in forms or by corresponding with us. This includes data you provide when you use our website, register, make a purchase, subscribe to updates, or give us feedback.
• Automated technologies – As you interact with our website, we may automatically collect Technical Data about your equipment, browsing actions and patterns using cookies, server logs and other similar technologies.
• Third parties – We may receive personal data about you from analytics providers such as Google and Cloudflare, and from payment and delivery service providers.

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data where we need to perform the contract we are about to enter into or have entered into with you, where it is necessary for our legitimate interests, or where we need to comply with a legal or regulatory obligation.

Generally, we do not rely on consent as a legal basis for processing your personal data other than in relation to sending third party direct marketing communications to you via email. You have the right to withdraw consent to marketing at any time by contacting us on Discord.

Marketing

We strive to provide you with choices regarding certain personal data uses, particularly around marketing and advertising. You will receive marketing communications from us if you have requested information from us or purchased goods or services from us and you have not opted out.

We will get your express opt-in consent before we share your personal data with any third parties for marketing purposes. You can opt out of marketing messages at any time.

Cookies

You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly.

We may have to share your personal data with:

• Internal Third Parties (our payment processor, Tebex)
• External Third Parties (service providers, professional advisers, regulators)
• Specific third parties such as our Webstore partners and Amazon Web Services
• Third parties in the event of a business sale, transfer or merger

We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes.

Many of our external third parties are based outside the European Economic Area (EEA) so their processing of your personal data will involve a transfer of data outside the EEA. Whenever we transfer your personal data out of the EEA, we ensure a similar degree of protection is afforded to it by implementing appropriate safeguards.

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know.

We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

By law we have to keep basic information about our customers (including Contact, Identity, Financial and Transaction Data) for up to 10 years after they cease being customers for tax purposes.

In some circumstances you can ask us to delete your data. In some circumstances we may anonymise your personal data for research or statistical purposes, in which case we may use this information indefinitely without further notice to you.

Under certain circumstances, you have rights under data protection laws in relation to your personal data:

• Request access to your personal data
• Request correction of your personal data
• Request erasure of your personal data
• Object to processing of your personal data
• Request restriction of processing your personal data
• Request transfer of your personal data
• Withdraw consent at any time

If you wish to exercise any of these rights, please contact us through our Discord server. You will not have to pay a fee to access your personal data. We try to respond to all legitimate requests within one month.

• Legitimate Interest – the interest of our business in conducting and managing our business to enable us to give you the best service and the most secure experience.
• Performance of Contract – processing your data where it is necessary for the performance of a contract to which you are a party.
• Comply with a legal obligation – processing your personal data where it is necessary for compliance with a legal or regulatory obligation.
• Aggregate Data – information derived from personal data but grouped and processed in a way that prevents identification of individuals.